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Helpdesk Software

SupportCenter 2.0.0

SupportCenter 2.0.0: Fast, Efficient, Easy to use and install Helpdesk and Customer Support software SupportCenter is Web 2.0 (AJAX) Helpdesk and Customer Support Software. It offers very fast, easy to use and intuitive Web interface with a lot of unique features. SupportCenter can read emails from unlimited number of mail accounts (POP3), sort them into unlimited number of Queues with unlimited number of Rules and to unlimited number of support agents. It can process thousands of emails per hour.






Beyond Remote 2.5.1.450: Fast, Powerful Remote Access Software for PCs and entire networks, Free Trial
Beyond Remote 2.5.1.450

Telecommute, travel and remotely access your programs and files. Provide remote support through firewalls in seconds using the support e-mail invitation function. Fast, powerful remote access and support software for individuals, businesses, and service providers. 6 themes, 9 languages.Other features include secure 128 bit encryption, remote Wake On LAN/reboot/shutdown, Host status-polling and more. Free Trial. Support for Windows Vista.

remote access to computer, transfer files, remote support, helpdesk, remote control, remote control software, beyond remote, remote desktop, remote access, helpdesk software, telecommuting





CentreDesk Corporate 5.302: Affordable, multi-user Corporate helpdesk solution, that is simple to use
CentreDesk Corporate 5.302

CentreDesk Corporate is a multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications. Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration

inventory, call centre, workshop, help desk software, helpdesk, centerdesk, help desk, corporate, helpdesk software, call center



Jitbit HelpDesk 3.1.0: Jitbit HelpDesk - web based help desk software (ASP.NET)
Jitbit HelpDesk 3.1.0

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers` issues and saves your technicians` time. FREE evaluation version has no expiration.

base, trouble, knowledge, issue, desk, software, help, tracking, ticket, asp net



Templates for Webshop Helpdesk texts 1.00: Test Outlook as Helpdesk solution for customer mails directed at Webshops.
Templates for Webshop Helpdesk texts 1.00

Use Oulook as convenient Helpdesk for customer e-mails at Webshops. The Add-in for Reply-Butler helps you with the keeping of the Webshop text modules for your helpdesk. The Webshop text phrases are compatible to a multi-user configuration so that via a LAN several supporters share the identical text phrases and share the identical boilerplates. Give it a try!

webshop textmodules, text modules, helpdesk software, customer support, microsoft outlook, e mail support, helpdesk



DNA Helpdesk 2: NetSupport DNA Helpdesk  - The Web Based Helpdesk Software Solution
DNA Helpdesk 2

software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance even during server downtimes. Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. DNA allows you

active directory, helpdesk software, netsupport, web based, helpdesk



Adventnet ManageEngine ServiceDesk Plus 7.0: Complete Help Desk & Asset Mgmt software with SLA & purchase mgmt. ITIL ready
Adventnet ManageEngine ServiceDesk Plus 7.0

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

purchase order management, sla management, itil, knowledge base, contract management, help desk, service desk, trouble ticketing, helpdesk software, inventory management, asset management, itil help desk


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World IT News

  • iLOOKABOUT Selected as Visual Data Supplier to Ontario Realty CorporationLONDON, ONTARIO--(Marketwire - Aug. 22, 2008) - iLOOKABOUT Corp. (TSX VENTURE:ILA)(iLOOKABOUT) today announced a data licensing agreement with Ontario Realty Corporation (ORC) to provide visual data for ORC properties located throughout the province of Ontario. The ORC agreement, part of a five-year master services agreement between iLOOKABOUT and Teranet Enterprises Inc., includes the use of visual data, viewers, and software required to use the image database. No financial details were disclosed.
  • Newforma(R) Adds VAR Partners for Newforma(R) Project Center SoftwareNewforma Authorized Partner Program Expanded to Address Accelerating Demand in North America
  • Avalon Technology Group, Inc. Begins Distribution of Software-Integrated Biometric Mouse to Protect Children From Offensive Web Sites and Online PredatorsORLANDO, FL--(Marketwire - August 22, 2008) - Avalon Technology Group, Inc. ( PINKSHEETS : AVLN ) is pleased to announce that the company has been chosen as theexclusive biometric hardware supplier for one of the world's leadingparental control software packages. This software package, which protectschildren from Web sites with adult-oriented and offensive content and alsoblocks chatter from chat rooms containing predatory language, is currentlybeing sold in 123 countries around the world.
  • University of Melbourne Student "Masters the Mainframe"Mainframe Resurgence Brings Record Number of Student Entries
  • SmartCard Marketing Systems Inc. (PINKSHEETS:SMKG) Signs Agreement with Canadian Financial Service Provider for 4000 Pin Debit and Prepaid CardsSAN ANTONIO, TEXAS--(Marketwire - Aug. 22, 2008) - As Stated by SmartCard Marketing Systems Inc. (PINKSHEETS:SMKG) "Management is pleased to announce that we have signed an agreement to provide 4000 Pin debit and Prepaid cards to a Canadian Financial service provider in Canada with online and retail services, this is additional from the 9000 with Kiyss.com. The agreement includes the use of the Velocitymoney.com loading network, Pin Debit "HomeAtm" and instant issue prepaid cards for money remittance services. The agreement established is over a period of 2 years to fulfill delivery giving access to their members, which will double our existing number of accounts and make the Velocitymoney.com a service leader in the online payment segment. The price established per customer implemented is $27.50 for a total of $101,000.00 dollars with an estimated number of 8 transactions per month of $150.00 to $240.00 range. This does not include email money transfers, card to card transfers or m